Shane shares that he was shocked and uncertain when he learned Bates was joining Midway. He and the other employees mostly wondered what kind of changes there would be to day-to-day operations. They quickly learned that Midway's approach was not to overhaul but to enhance. “Midway allowed us to function as usual,” he reflects. “Some immediate changes with health insurance, vacation time, and help with service vehicles allowed everyone to see the benefits of being part of Midway.”